Administration
Certificates
Replacement certificates
We can issue replacement certificates if the originals have been destroyed by fire, flood or theft if you include documentary evidence such as an insurance claim letter or fire or police report with your application.
We can also replace damaged of defaced certificates if the original certificate is returned with the application.
We will not issue certificates where originals have been lost or not been collected from the school or college. If you have lost or not claimed your certificate you can get a Statement of Results.
Statement of Results
We can issue a statement of results to a candidate. This is an official document which can be used in the same way as a certificate. It is universally acknowledged as proof of the examination results which a candidate has attained and can be used in place of the original certificate.
Confirmation of Results to a Third Party
A Confirmation of Results can not be sent to the candidate, it can only be sent directly to
- public or professional bodies
- service authorities
- universities/colleges
- prospective employers.
This document confirms examination results to a third party. Applicants will not receive a copy of the results for their own reference. An acknowledgement card is sent to the applicant to confirm the date of the letter to the third party.
Employment Agencies must have a signed statement from the candidate to allow us to issue results direct to them.
Most applications are urgent, however you must allow 28 days for your application to be processed. They are dealt with in the order they are received.
Costs
Replacement Certificate and Statement of Results: £34.50 per examination session, per level and per board.
Confirmation of Results: £17.25 per examination session, per level, per board and per Third Party addressee.
A confirmation letter is free of charge for candidates needing verification of their current exam results before the original certificate has been issued to the school.
Does AQA hold your records?
AQA can only confirm results taken with:
- AQA Assessment and Qualification Alliance *
- JMB Joint Matriculation Board *
- NEAB Northern Examinations and Assessment Board *
- NEA Northern Examining Association*
- AEB Associated Examining Board +
- SEG Southern Examining Group+
* Manchester office
+ Guildford office
Note: we have two offices, (Guildford and Manchester). Sending your application to the correct office and each office separately avoids delays.
If you do not know which board you took your exams with, contact the other examining boards too.