114833

SERVING IN A CAFE AND OPERATING A TILL

Level: Entry Level

In successfully completing this unit, the learner will haveEvidence needed

demonstrated the ability to

1. enter the cafe and wear the correct uniform

Summary sheet

2. wash and dry hands thoroughly

Summary sheet

3. check the till has a float

Summary sheet

4. greet customers as they arrive and ask for their order

Summary sheet

5. collect and pass the required items to the customer

Summary sheet

6. use the till and add up the cost of the items

Summary sheet

7. tell the customer the overall cost

Summary sheet

8. take the correct payment for the sale, ensuring the receipt is stored in the till for card payments and that the correct change is given for cash payments

Summary sheet

9. keep the area clean, tidy and hygienic.

Summary sheet

Approved 22 Jan 2021

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